There are many reasons families in our communities struggle to pay their bills. Unemployment, medical bills or even a car repair can break a budget. The good news is that there is help available to help pay energy bills. I’m writing to ask that you please spread the news about programs that are available to provide financial assistance to moderate income customers, senior citizens, and people on disability, as well as low income customers.
New Jersey residents who need help paying their energy bills should call 1-800-510-3102 to find out if they qualify for assistance, and how to apply. Representatives are available from 9:00 a.m. to 9:00 p.m., 7 days a week.
Many customers who qualify for energy assistance assume they don’t meet program requirements. Others may think the application process is difficult – and it is not. There is help available for most income levels. NJ SHARES, the PAGE Grant, or the TRUE Grant can help families who have fallen behind on their electric and gas bills, but are not considered low income. For example, with Payment Assistance Gas and Electric (PAGE), someone who grosses $105,000 per year and has four dependents – including him or herself – may qualify for a grant of up to $1,400 if they have fallen behind on their energy bills.
The Low Income Home Energy Assistance Program (LIHEAP) provides income-eligible families with an average of $300 per year to pay their heating bills. Most programs accept applications year-round. However, the deadline to apply for financial assistance from LIHEAP is April 30th, so PSE&G encourages customers to apply now.
How can you help?
- Post this information on your town website or in your community newsletter
- Share this information with your community:
- Social Service Offices
- Health Departments
- School Social Workers
Attached is a flyer with more information. Information is also available on our website at pseg.com/help or pseg.com/ayuda, as well as at our PSE&G walk-in customer service centers listed on our bills.
Thank you for your help. Every year, millions of dollars of available aid goes unused. Your efforts to educate your community can make a difference. If you have questions or need anything, please feel free to reach out to us.
PSE&G Payment Assistance Outreach Team
Download: PAO Helpful Information Handout